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Susan C. Young

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“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you.”

“What can you do to ensure that your voice value translates into impression value?”

“Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts were introduced earlier in The Art of Body Language section, we can now elaborate and take a deeper dive into how you can use your voice to improve your communications.”

“Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings.”

“Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people in it.”

“Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being mindful (aware and attentive) will enable you to respond more appropriately.”

“This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand where they are coming from and what they are all about.”

“Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It can be puzzling to people from other countries as to why Americans are so task-driven and action-oriented.”

“Developing this ability instills a sixth sense for navigating human relationships with dignity, grace, and discretion, thus making an intentional and thoughtful first impression.”