“Service heroes strive to exceed the customer's expectations.”
Quote by Marilyn Suttle
Work
Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
Browse quotes and source details for this work. more
Author
You May Also Like
“Curiosity is the secret map to accessing and mining your customer’s imagination.”
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“Be absorbed in what your customer is saying; be inspired by what your customer is meaning.”
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“Never assume you know what your customers value or that their preferences will remain static.”
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“Partnership elasticity stretches the relationship so it can breathe, grow, and expand.”
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“In the world of innovation, wacky wins; logical loses.”
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Source: Unapologetically You: Reflections on Life and the Human Experience
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Source: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
“Choose actions that show the customer that they matter.”
Source: Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty