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Quote by Gabriel Chevallier

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Clochemerle-les-Bains [English language]

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Gabriel Chevallier

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“Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects. Manners- simple things like saying 'please' and 'thank you' and knowing a person’s name or asking after her family enable two people to work together whether they like each other or not. Bright people, especially bright young people, often do not understand this. If analysis shows that someone’s brilliant work fails again and again as soon as cooperation from others is required, it probably indicates a lack of courtesy – that is, a lack of manners.”

BusinessPleaseManagementMannersThank YouCourtesy
Author:Peter Drucker
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“Just as I prepared to stand and bow, a woman appeared with a miniature coffee cup in her hand. She offered it to me. As I took it, I noticed two things: Bugs crawling on the ground and the men approving of me by snapping their fingers. I bowed and took a sip of the coffee and almost fainted. I had a cockroach on my tongue. I looked at the peoples' faces and I could not spit it out. My grandmother would have pushed away the grave's dirt and traveled by willpower to show me her face of abject disappointment. I could not bear that. I opened my throat and drank the cup dry. I counted four cockroaches.”

TravelMannersStoicismCockroaches In The Coffee
Book:Letter to My Daughter
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