“Whether you smile to make a great first impression for customer service, building rapport, communicating your intentions, networking, sharing your happiness, closing deals, or demonstrating you are fully present and engaged, smiling is the key to your success.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Smiling Bloopers
• Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly "hello.")
• Transitioning from a smile to a straight face, too quickly, may give others the impression that you are fake or do not like them.
• Going overboard and smiling all the time, especially when it is inappropriate, will make you appear insincere.
• If your mouth smiles, but your eyes don’t, there is a disconnect that can make you appear less authentic and trustworthy.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever feigned agreement with your face to get along with others, even when you disagreed with their position? We all have. Your expressions of emotion can protect you at times in awkward situations, and when used with integrity. Test the waters by responding with an expression of curiosity or bewilderment when someone is acting inappropriately.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“While smiling is a powerful facial gesture, there are other expressions on your face which reveal an extraordinary number of emotions. A body language of its own, people will read your facial messages and form opinions about you before you’ve even said a word.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and note how they make you feel:
Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust.
These are the basic human emotions which communicate with clear understanding across cultures, languages, and countries. In other words, a smile naturally conveys happiness and a frown naturally conveys sadness, no matter where you may be using your passport.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“According to the “universality studies” conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words
Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust.
describe the natural expressions of emotion shared by the entire human race.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Beyond these universal expressions of emotion, there are hundreds of variations which are often a matter of choice, whether consciously or subconsciously. Most every facial movement is connected to an emotion that conveys your state of being and your attitude”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact