“No entanto, a ênfase continua a ser nas emoções negativas. Talvez a razão subjacente seja a que repousa sobre o pressuposto de que, resolvidos os problemas, cada pessoa será capaz de, natural ou automaticamente, fazer o melhor uso delas. O problema é que isso não é verdade. As emoções positivas precisam de ser identificadas, reconhecidas e desenvolvidas.”
Source: Reféns das Próprias Emoções
“Esta hipótese (a de Edward Shorter) admite que cada sociedade ou cultura oferece e facilita a expressão de alguns (mas não de outros) sintomas. Ou melhor "selecciona" os comportamentos ou sintomas pelos quais o sofrimento psicológico se pode exprimir.”
Source: Reféns das Próprias Emoções
“You must be shapeless, formless, like water. When you pour water in a cup, it becomes the cup. When you pour water in a bottle, it becomes the bottle. When you pour water in a teapot, it becomes the teapot. Water can drip and it can crash. Become like water my friend.”
“Don't let yourself loose without
tapping into your 'power to choose'.”
“No matter how often I see it happens, I'm still surprised by the lengths to which strangers will go to be helpful just to because they are asked Pg 59”
Source: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen
“As you release your fear of hearing no, you gain the freedom to ask for things. Pg 58”
Source: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen
“The Bedrock principle of influencing behavior is this: People tend to take the path of least resistance. Ease is the single best predictor of behavior, intentions, price, quality, or satisfaction. There's a little-known marketing metric for measuring ease called the Customer Effort Score that comes down to a simple question: how easy was it?
How customers answer that one question explains one-third of their willingness to buy again, to increase their business with the company, or to rave about it to other people. While one-third may not sound like much, it's actually huge; the Customer Effort Score is 12% more predictive of customer loyalty than customer satisfaction is. Ease makes people happy and effort can really piss people off. Pg. 41”
Source: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen
“Do not be afraid to choose the wild path.”
Source: Girl of Dust and Smoke
“Strength means forging flaws into armor.”
Source: Girl of Dust and Smoke
“Disaster was exciting when it wasn’t your own.”
Source: Girl of Dust and Smoke