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Quote by Susan C. Young

“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect reminder for finding the good in yourself. • It makes a great ice-breaker to begin a conversation. • It helps you meet new people and make new friends. • It strengthens your relationships and builds mutual admiration. • It brings more happiness and joy into your life. • A little praise goes a long way to make others happy.”

Quote by Susan C. Young

Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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Susan C. Young

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“Service [sur-vis] noun 1. the act of helping, aiding, or doing work for another. “Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing service. Did you notice it didn’t mention you? True service takes the focus completely off you and devotes it entirely to the needs of another person.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, “I’m sorry, I didn’t mean to speak while you were interrupting.” It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book, always make sure you return to another person what is rightfully theirs. Lending it to you in the first place was a gift of trust and assistance. Being slow to give back in return may be considered rude.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesEmotional Intelligence QuotesEtiquette QuotesGood Manners Quotes
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that “People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell.” Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, “A person who feels appreciated will always do more than expected.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Take the initiative with deliberate steps to be a polite person: 1. Cover your mouth when you cough or sneeze. 2. Reciprocate a thoughtful word or a good deed in kind. 3. Say "excuse me" when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention. 4. Apologize when you’ve made a mistake or are in the wrong. 5. Live by the "Golden Rule" and treat others the way you would like to be treated. 6. When dining at home or in a restaurant, wait until everyone is served before eating your meal. 7. Acknowledge notable events like birthdays, weddings, and anniversaries.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Take the initiative with deliberate steps to be a polite person: 1. Cover your mouth when you cough or sneeze. 2. Reciprocate a thoughtful word or a good deed in kind. 3. Say "excuse me" when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention. 4. Apologize when you’ve made a mistake or are in the wrong. 5. Live by the "Golden Rule" and treat others the way you would like to be treated. 6. When dining at home or in a restaurant, wait until everyone is served before eating your meal. 7. Acknowledge notable events like birthdays, weddings, and anniversaries. 8. Reply to invitations, regardless of whether you will be able to attend. 9. Acknowledge and show gratitude for gifts and gestures of hospitality. 10. Put things back where they belong. Leave the world a better place than how you found it.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.”

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Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister’s wedding. How you interact with your closest friends will be different than how you engage with your boss.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesEmotional Intelligence QuotesEtiquette QuotesGood Manners Quotes
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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