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Sandra Hersey

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“The attacks of 9/11 were the biggest surprise in American history, and for the past ten years we haven't stopped being surprised. The war on terror has had no discernible trajectory, and, unlike other military conflicts, it's almost impossible to define victory. You can't document the war's progress on a world map or chart it on a historical timetable in a way that makes any sense. A country used to a feeling of being in command and control has been whipsawed into a state of perpetual reaction, swinging wildly between passive fear and fevered, often thoughtless, activity, at a high cost to its self-confidence.”

“There, we became intimately familiar with the humbling trials of war. We were lucky enough to build , train, and lead high-performance, winning teams that proved exceptionally effective. We saw, firsthand the perils of complacency, … We know what it means to fail — to lose, to be surprised, outmaneuvered, or simply beaten. Those lessons were the hardest, but perhaps the most important. We learned that leadership requires belief in the mission and unyielding perseverance to achieve victory, particularly when doubters question whether victory is even possible. As SEAL leaders, we developed, tested, confirmed, and captured an array of leadership lessons as well as management and organizational best practices.”