Quote image editor
“[Standard social science approaches to analyzing conflict] too often miss the unintended consequences of well-intentioned acts. Dietrich Dorner is a German psychologist who studies leadership and decision making in complex environments. He has suggested that there is more harm done in today's world by well-intentioned people trying to do good, who are unaware of the unintended consequences of their actions, than by people actually trying to cause harm. Remarkably, this may well be true.” — Peter T. Coleman
[Standard social science approaches to analyzing conflict] too often miss the unintended consequences of well-intentioned acts. Dietrich Dorner is a German psychologist who studies leadership and decision making in complex environments. He has suggested that there is more harm done in today's world by well-intentioned people trying to do good, who are unaware of the unintended consequences of their actions, than by people actually trying to cause harm. Remarkably, this may well be true.