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Quote by Peter T. Coleman

“[Standard social science approaches to analyzing conflict] too often miss the unintended consequences of well-intentioned acts. Dietrich Dorner is a German psychologist who studies leadership and decision making in complex environments. He has suggested that there is more harm done in today's world by well-intentioned people trying to do good, who are unaware of the unintended consequences of their actions, than by people actually trying to cause harm. Remarkably, this may well be true.”

Quote by Peter T. Coleman

Book:The Five Percent: Finding Solutions to Seemingly Impossible Conflicts
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The Five Percent: Finding Solutions to Seemingly Impossible Conflicts

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Peter T. Coleman

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