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Quote by Karen Martin

“How can you improve workflow if you don't understand how the work is being performed today?”

Quote by Karen Martin

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

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“It represents how work flows, who does the work, and how the value stream is performing on the day the map is created.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“going the gemba is an effective way to involve those who best understand what is actually happening within the value stream: the workers themselves.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“seeing the value stream in action a second time allows the team to learn more deeply. Team members nearly always make additional discoveries during the second walk.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“There are several advantages to walking the value stream in the reverse order from how work typically flows.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“a value stream is a series of processes that connect together and transform a customer request into a good or service that's delivered to the customer, which completes the request-to-delivery cycle”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“the value stream map looks at the high level activities that transform a request into some sort of deliverable . . . the purpose of value stream mapping is to design a strategic improvement plan that will be executed over a period of time; it's not designed to address problems at a detailed level”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“To aid in targeting the right level of information, we aim for 5 to 15 serial process blocks”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“The purpose of the second value stream walk is for the team to gain a deeper understanding about how the value stream currently performs and identify significant barriers to flow.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“We use three metrics to evaluate the current state of 98 percent of the office and service value streams we've encountered: process time, lead time, and percent complete and accurate.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“Freed capacity is the result of process time reduction through the elimination of wasteful activities and/or optimizing work.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation