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Quote by Cindy Ann Peterson

“In business, trust is crucial. As a society, we recognize that services may vary, as the same person may not provide the service each time, and therefore, there will be qualitative differences with each service. This variation of service and varying expectations without clear communication can lead to acts of incivility.”

Quote by Cindy Ann Peterson

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Cindy Ann Peterson

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“We live in the age of the semantic web. Semantic search is constantly mining relationships and ascribing interaction values to people, organizations and things. Semantic technologies are constantly surfacing information looking for trustworthy sources to use as a benchmark.”

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Book:The Tribe That Discovered Trust: How Trust Is Created Lost and Regained in Commercial Interactions
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“Most of us must learn to love people and use things rather than loving things and using people.”

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Book:The Light in the Heart
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“The experience economy, also known as theatrical economy, offers 6 new types of charging for time entry fees, per-event fees, initiation fees, access fees and membership fees. Creating new ways for business to grow with the experiences with the transformations created. These are engaging events of multiple dimensions. This is a new area for growth and potential and leads to further research on how this will evolve and affect communications.”

GrowthBusinessEconomyTrustCommunicationPromiseCindy Ann Peterson AuthorNew Experience SocietyTheatrical Economy
Book:The Power of Civility: Top Experts Reveal the Secrets to Social Capital
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“you’re still so naive, child,“ the man said to her. "you can’t expect people to be like those in fairy tales. they only seek their best interests.” she shook her head.“i know evil exists in people. it exists in you and me too, you know. but how can you see the goodness in others if all you expect are the worst?” the man sighed, as if disappointed in her. “it’s safer that way, you foolish child. sometimes your expectations will kill you. sometimes hope will be the very thing that crushes your spirit instead of lifting it, do you understand?” they sat in silence for awhile, and the man thought the girl had been swayed at last. “but sir, i’ve lived both being hopeful, and being afraid of pain that i shut myself out. between you and me, i’d rather live to give chances than to burn them. i choose hope.” the man sighed again, this time lifting his brow. “is that so?” she nodded. “people will never be good, will never have the chance to be good until you give them hope to be better, and faith that they’ll get better. walls and guards have never change the world, sir. all it did is grow more fear. at least if my hope fails me, if my faith is proven wrong, i learned. and hopefully, i get smarter. i will choose something that makes me wiser instead of hateful, sir. always.”

TrustBelief In People
Author:Aumirah
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