“In her search for solutions [to high conflict], [Amanda] Ripley shows that the process of escaping these situations usually involves five steps. Participants in the conflict, she suggests, need to “investigate the understory” that made them so invested in the first place. They should “reduce the binary,” recognizing that they may share more values and interests with their adversaries than they realize. They must “marginalize the fire starters,” ceasing to listen to those who seem to get a thrill out of the fight. They should “buy time and make space,” stopping themselves from escalating when they feel triggered. Most important, they need to “complicate the narrative,” recognizing that any story in which one side consists of pure heroes and the other of cartoonish villains is unlikely to be altogether accurate.” BooksConflictEmpathyComplexityDeescalationHigh ConflictAmanda Ripley Author:Yascha Mounk