“One of the biggest challenges I have with certain clients is convincing them to take a vacation - metaphorically. You're dealing with egos, and with egos the answer to everything is "more me." Sometimes the situation calls for less you.” SometimesCertainChallengesAnswersSituationEgoVacationClientsConvincing Author:Eric Dezenhall
“I think the most important key to quality communication and interaction is developing an interest in the person you`re talking with. Most women know the secret to a quality conversation is to ask quality questions and have a sincere interest in hearing the answers. In fact, the best communicators very often say the least. It`s not the extrovert who dominates the conversation that a client feels most connected with, but rather the individual who shows a real and sincere interest in knowing about the life of the person they`re talking with.” ThinkingKnowsFeelsPersonsImportantRealFactsShowsAsksIndividualInterestAnswersSecretQualityTalkingKnowingCommunicationKeysConversationConnectedHearingDevelopingSincereInteractionClientsCommunicatorsExtroverts Author:Tony Robbins
“Dawn Kotzer is the kind of coach who can see beauty and wisdom in circumstances that seem ugly and chaotic. She's kind, genuine and honest, willing and able to see where her clients get stuck and gently help them recover their freedom. Better than a coach who gives you the answers, Dawn will help you find the answers to your life's dilemmas that are already within you.” GivingKindHelpingSeemsAbleAnswersHonestWillingCircumstancesUglyCoachesStuckGenuineDawnWithin YouClientsDilemmaChaotic Author:Martha Beck
“I have architects write to me and ask me: How do you - and what do you do to - design the magic thing? I answer that very carefully. It's not necessarily about what you do, but the clients you do it for. You should write to Target, not me.” ShouldWritingAsksAnswersMagicDesignAsk MeTargetArchitectClients Author:Michael Graves