“Change the attitude toward errors. Think of an object's user as attempting to do a task, getting there by imperfect approximations. Don't think of the user as making errors; think of the actions as approximations of what is desired.” ThinkingActionAttitudeObjectsTasksErrorsImperfectUsersAttemptingApproximation Author:Donald A. Norman
“Tolerance is an attitude of reasoned patience towards evil and a forbearance that restrains us from showing anger or inflicting punishment. But what is more important than the definition is the field of its application. The important point here is this: Tolerance applies only to persons but never to truth. Intolerance applies only to truth but never to persons. Tolerance applies to the erring; intolerance to the error.” PersonsImportantEvilAttitudeFieldsErrorsDefinitionsTolerancePunishmentApplicationIntoleranceForbearanceErring Author:Fulton J. Sheen
“If we read the words and attitudes of the past through the pompous "wisdom" of the considered moral judgments of the present, we will find nothing but error.” IfsPastAttitudeMoralJudgmentErrorsPompousMoral Judgment Author:Mark Twain
“More often than not, the belief that you are bad contributes to the "bad" behavior. Change and learning occur most readily when you (a) recognize that an error has occurred and (b) develop a strategy for correcting the problem. An attitude of self-love and relaxation facilitates this, whereas guilt often interferes.” SelfProblemBeliefAttitudeSelf LoveBehaviorStrategyGuiltErrorsInterfereRelaxationCorrectingFacilitateBad BehaviorBehavior Change Book:Feeling Good: The New Mood Therapy Source: Feeling Good: The New Mood Therapy