“Good customer care representatives will possess good knowledge to answer any questions without beating around the bush and delaying the issue for a few more days until they find somebody else to look into it.” AnswersKnowledgeIssuesQuestionsGood Customer ServiceDelaysRepresentationsBeating Around The BushCustomer Possessions Book:17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure Source: 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure