“There is no way to make hard conversations un-hard. You can never fully understand a person whose life experience is very different from your own. I will never know what it is like to be Black, to be a woman, to be Gen Z, to be born with a disability, to be a working-class man, to be a new immigrant or a person from any of a myriad of other life experiences. There are mysterious depths to each person. There are vast differences between different cultures, before which we need to stand with respect and awe. Nevertheless, I have found that if you work on your skills—your capacity to see and hear others—you really can get a sense of another person’s perspective. And I have found that it is quite possible to turn distrust into trust, to build mutual respect.” UnderstandingTrustRespectConnectionConversationsPerspectivesSeeing OthersHearing OthersHard Conversations Book:How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen Source: How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen