“Death is my exit strategy. I'll be doing significant customer service only as long as I live.” LongStrategyCustomersSignificantExit Author:Craig Newmark
“When Henry Ford said, "The customer can have a car in any color as long as it's black," he was not joking.” LongSaidBlackCarColorCustomers Author:Peter Drucker
“digital hub (center of our universe) is moving from PC to cloud - PC now just another client alongside iPhone, iPad, iPod touch, ... - Apple is in danger of hanging on to old paradigm too long (innovator's dilemma) - Google and Microsoft are further along on the technology, but haven't quite figured it out yet - tie all of our products together, so we further lock customers into our ecosystem” LongTogetherMovingUniverseTechnologyHavensDangerProductsCloudsCustomersTiesApplesDigitalClientsGoogleLocksParadigmDilemmaMicrosoftIphoneEcosystemsInnovatorsIpodsIpadsHanging OnHub Author:Steve Jobs