“An online tax program is only as good as the information the person enters into it and the understanding of what is being asked by the program.” BusinessTaxesTaxationIrsJeffrey SchneiderEnrolled AgentNtpi FellowOnline Tax ProgramTax Notice Book:Now What? I Got a Tax Notice from the IRS. Help!: Defining and deconstructing the scary and confusing letters that land in your mailbox. Source: Now What? I Got a Tax Notice from the IRS. Help!: Defining and deconstructing the scary and confusing letters that land in your mailbox.