“Quality takes time and reduces quantity, so it makes you, in a sense, less efficient. The efficiency-optimized organization recognizes quality as its enemy. That's why many corporate Quality Programs are really Quality Reduction Programs in disguise.” QualityQuality ControlQuality Assurance2001Quality Over QuantityQuality Vs QuantityTotal Quality Book:Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency Source: Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
“In the non-material scenario, both temple or total quality gets raised, deploying communication as mortar, culture as reinforcement, and commitment as concrete.” CultureCommunicationHolyCommitmentTempleTotal Quality Author:Priyavrat Thareja