“Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships.” Relationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersWisconsin Keynote Speakers Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact