“And as I watched him leave, even the shreds of my heart shriveled into dust and blew away.” Heartache Book:If I Fix You Source: If I Fix You
“No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.” WorldTryingWellsMatterDoneJobsBeatsOrganizationPressureCustomersGet UpExpectingSeniorCompetitorsExpecting More Author:Abigail Johnson
“Lots of people will give you advice... and depending upon how well they know you, the advice might be valid or not so valid.” PeopleKnowsGivingWellsMightAdvice Author:Abigail Johnson
“I demand pretty aggressive goal setting and a commitment to measured progress towards those goals because I don't like surprises. I don't even like good surprises.” GoalProgressDemandCommitmentSurpriseSettingSettingsAggressiveSetting Goals Author:Abigail Johnson
“Sometimes you can gradually improve things. But sometimes, they don't work, and you've just got to just say: Let's grind this baby to a halt.” SometimesBabyGrindHalt Author:Abigail Johnson