“If they do there are ways to weather the storm without bidding against yourself or responding with anger. Once you learn these tactics, you’ll be prepared to withstand the hit and counter with panache. First, deflect the punch in a way that opens up your counterpart. Successful negotiators often say “No” in one of the many ways we’ve talked about (“How am I supposed to accept that?”) or deflect the anchor with questions like “What are we trying to accomplish here?” Responses like these are great ways to refocus your counterpart when you feel you’re being pulled into the compromise trap.” TrapRefocusPunchWithstandDeflect Book:Never Split the Difference: Negotiating As If Your Life Depended On It Source: Never Split the Difference: Negotiating As If Your Life Depended On It
“You’ve got to be careful when you let the other guy anchor. You have to prepare yourself psychically to withstand the first offer. If the other guy’s a pro, a shark, he’s going to go for an extreme anchor in order to bend your reality. Then, when they come back with a merely absurd offer it will seem reasonable, just like an expensive $400 iPhone seems reasonable after they mark it down from a crazy $600.” RealitySharkAnchorBendWithstand Book:Never Split the Difference: Negotiating As If Your Life Depended On It Source: Never Split the Difference: Negotiating As If Your Life Depended On It