“If despite all your efforts, the other party won’t say “No,” you’re dealing with people who are indecisive or confused or who have a hidden agenda. In cases like that you have to end the negotiation and walk away.” NegotiationIndecisiveConfuseWalk AwaySay NoHidden Agenda Book:Never Split The Difference, The Storyteller's Secret [Hardcover], Talk Like TED, TED Talks 4 Books Collection Set Source: Never Split The Difference, The Storyteller's Secret [Hardcover], Talk Like TED, TED Talks 4 Books Collection Set