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Negotiation Quotes

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Negotiation Quotes

“When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Negotiation is less about winning arguments and more about finding the wisdom in every perspective." "In negotiation, the smallest gestures of respect can pave the way for the greatest agreements." "The strength of a negotiator lies in their ability to turn conflict into collaboration." "Every negotiation should aim to build bridges that outlast the deals made upon them." "A skilled negotiator knows when to be firm and when to yield, understanding both are part of progress." "Negotiation thrives on curiosity—it's the willingness to explore options beyond the obvious." "To negotiate well is to understand that compromise is not about losing, but about mutual gain." "The true art of negotiation is finding a path where everyone’s needs are met, even if the routes are different." "Negotiation is a dance of give and take, where rhythm matters as much as the steps." "The most effective negotiators are those who see through positions to the interests that lie beneath.”

UnderstandingRespectPatienceInsightCompromiseCollaborationNegotiationDiplomacyCommon GroundCreative Problem Solving
Author:Vorng Panha
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“By considering the context of the negotiation, the relationships involved, and your alternatives away from the table, you will become adept at identifying when to negotiate, when to accept a deal without negotiating, and when to simply walk away.”

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Book:Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
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“Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Explain the value and justify the cost - People don’t mind paying; they just don’t like to overpay.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Don’t tell me you’re passionate about your job – show me that you’re passionate about helping people like me.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“We all need salespeople who deliver value that wasn’t there before they arrived.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they?”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“If what you sell doesn’t help me then why are you knocking on my door?”

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Book:Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
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“Negotiation isn't a battlefield; it's a dialogue where we find value in our differences." "The art of negotiation lies in listening more than speaking, finding solutions that honor every voice." "To negotiate effectively is to understand not just what is said, but what is felt." "True negotiation isn't about compromise but crafting a path where everyone walks away with dignity." "In every negotiation, there's an opportunity not just to resolve conflict, but to build a stronger future together.”

UnderstandingListeningEmpathyDignityCollaborationNegotiationConflict ResolutionMutual RespectEffective CommunicationBuilding Future
Author:Vorng Panha
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“In one brain imaging study, psychology professor Matthew Lieberman of the University of California, Los Angeles, found that when people are shown photos of faces expressing strong emotion, the brain shows greater activity in the amygdala, the part that generates fear. But when they are asked to label the emotion, the activity moves to the areas that govern rational thinking. In other words, labeling an emotion—applying rational words to a fear—disrupts its raw intensity.”

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Book:Never Split the Difference: Negotiating As If Your Life Depended On It
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“Just being nice is not a winning strategy. Nice sends a message that the woman is willing to sacrifice pay to be liked by others. This is why a woman needs to combine niceness with insistence, a style that Mary sue Coleman, president of the University of Michigan, calls "relentlessly pleasant." This method requires smiling frequently, expressing appreciation and concern, invoking common interests, emphasizing larger goals, and approaching the negotiation as solving a problem as opposed to taking a critical stance. Most negotiations involve drawn-out, successive moves, so women need to stay focused... and smile. No wonder women don't negotiate as much as men. It's like trying to cross a minefield backward in high heels. So what should we do? Should we play by the rules that others created? Should we figure out a way to put on a friendly expression while not being too nice, displaying the right levels of loyalty and using "we" language? I understand the paradox of advising women to change the world by adhering to biased rules and expectations. I know it is not a perfect answer but a means to a desirable end. It is also true, as any good negotiator knows, that having a better understanding of the other side leads to a superior outcome. So at the very least, women can enter these negotiations with the knowledge that showing concern for the common good, even as they negotiate for themselves, will strengthen their position.”

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Author:Sheryl Sandberg
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“The key to resolving international conflict with a positive outcome includes looking for a win-win situation, finding common ground, formulating proactive strategies, using effective negotiation and communication, and appreciating cultural differences.”

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Book:Nuclear Weapons Free World - Peace on the Earth
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“Политика нуждается в стимулах извне — от людей, которые, как и сам Бубер, не имеют собственных политических интересов, но чрезвычайно озабочены политическим развитием и политическими решениями. Неудивительно, что Бу­бер при этом делает ставку на диалог: «У войны есть противник, который почти никогда не выступает в роли такового, но тихо делает свое дело. Это язык, язык настоящего диалога, который помогает людям понять друг друга и договориться между собой» [...]. Но что должно произойти, чтобы этот диалог начался? Какого­-то конкретного метода Бубер не предлагает — уже потому, что «настоящий диалог» развивается в свободной динамике, когда участники попеременно слушают и говорят, поэтому методично спланировать его действительно невозможно. Бубер делает ставку на людей, которые независимо от принадлежнос­ти к какому­-то лагерю и независимо от политики формулируют потребность в диалоге, в обмене мнениями и таким образом открывают «третий путь» [...], «откровенно разговаривая друг с другом, не закрывая глаза на то, что их разделяет, а решительно настраиваясь на совместное несение этого груза» [...]. Такой зарождающийся и расширяющийся диалог может затем распространять свое влияние и на политику [34—35].”

WarPoliticsUnderstandingConflictDialogueOpennessNegotiation
Book:Культура примирення: Нова історична свідомість в Україні
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“Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's guard up. When you say 'I,' it says you're more interested in yourself than the other person, and it makes you take personal responsibility for the words that follow—and the offense they might cause.”

PsychologyNegotiation
Book:Never Split the Difference: Negotiating As If Your Life Depended On It
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“Don't burn your bridges until you build better ones.”

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Author:Matshona Dhliwayo
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“Develop a specific alternative as a fallback if the negotiation fails. If you can’t walk away, you can’t say no. Too often, cooperative people leave themselves without choices at the bargaining table. They have no alternatives planned if negotiations fail. Coaching note: your preparation must always include plan B. Life will go on if there is no deal, so find out what your alternatives are, work on improving them, and bring a clear vision of them with you to the negotiation. Remember the lesson of Janie Rail in chapter 6. Build your own railroad if you have to. There is always an alternative.”

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Book:Bargaining for Advantage: Negotiation Strategies for Reasonable People
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