“Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's guard up. When you say 'I,' it says you're more interested in yourself than the other person, and it makes you take personal responsibility for the words that follow—and the offense they might cause.”
Quote by Chris Voss
Work
Never Split the Difference: Negotiating As If Your Life Depended On It
Browse quotes and source details for this work. more
Author
You May Also Like
Source: Your Dreams Will Not Die
Source: I Hunt Killers - Free Preview (The First 10 Chapters): with Bonus Prequel Short Story "Career Day"
Source: Overcoming Depression: Pragmatic Solutions to Deal with Suicidal Thoughts
Source: Secret Weapons: How Two Sisters Were Brainwashed to Kill for Their Country
“Everyone needed an obsession.”
Source: Cutting for Stone
“For the most part, what we think of as 'I' is nothing more than a whole heap of conditioning.”
Source: Escape from the Shadowlands
Source: The Fear of the Feminine and Other Essays on Feminine Psychology
Source: Why I Don't Write Like Franz Kafka