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Negotiation Quotes

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Negotiation Quotes

“Whatever promises offered by dictators in any negotiated settlement, no one should ever forget that the dictators may promise anything to secure submission from their democratic opponents, and then brazenly violate those same agreements.”

“Further, democratic negotiators, or foreign negotiation specialists accepted to assist in the negotiations, may in a single stroke provide the dictators with the domestic and international legitimacy that they had been previously denied because of their seizure of the state, human rights violations, and brutalities. Without that desperately needed legitimacy, the dictators cannot continue to rule indefinitely.”

“I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.”

“Just by coincidence, Senator Teddy Kennedy and I, in the last couple of days, after several months of negotiations, have reached an agreement for an immigration proposal that we will be putting out next week, ... our proposal is along the lines of make them pay a fine of a couple thousand dollars, make them work for three years, and after three years they can get in the back of the line for a green card and then eventually become citizens.”

“It's just as unpleasant to get more than you bargain for as to get less.”

“But the uproar this caused was nothing compared with the uproar when Katronia noticed [Rosie] had also cut her eyelashes. Various negotiations (including, finally, such desperate measures as "supposing you ever want to eat again") eventually produced the grudging promise that, in return for Katronia keeping her hair cut short, she would leave her eyelashes alone.”