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The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy

Book by David Graeber · 8 quotes · Bureaucracy, Privilege, Structural Violence

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The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy Quotes

“Women everywhere are always expected to continually imagine what one situation or another would look like from a male point of view. Men are almost never expected to do the same for women. So deeply internalized is this pattern of behavior that many men react to any suggestion that they might do otherwise as if it were itself an act of violence.”

“The most profound legacy of the dominance of bureaucratic forms of organization over the last two hundred years is that it has made this intuitive division between rational, technical means and the ultimately irrational ends to which they are put seem like common sense.”

“Marx and Engels, in their giddy enthusiasm for the industrial revolutions of their day, [...] were wrong to predict that market competition would compel factory owners to-go on with mechanization anyway. If it didn't happen, it can only be because market competition is not, in fact, as essential to the nature of capitalism as they had assumed. If nothing else, the current form of capitalism, where much of the competition seems to take the form of internal marketing within the bureaucratic structures of large semi-monopolistic enterprises, would presumably have come as a complete surprise to them.”

“When an economist attempts to prove that it is "irrational" to vote in national elections (because the effort expended outweighs the likely benefit to the individual voter), they use the term because they do not wish to say "irrational for actors for whom civic participation, political ideals, of the common good are not values in themselves, but who view public affairs only in terms of personal advantage.”

“It is one of the defining features of any bureaucracy that those who staff it are selected by formal, impersonal criteria. Most often, some kind of test. That is, bureaucrats are not, say, elected like politicians. But neither should they get the job just because they are someone's cousin. In theory, they are meritocracies. In fact, everyone knows that the system is compromised in a thousand different ways. Many of the staff are, in fact, there just because they are someone's cousin. And everybody knows it.”

“Bureaucracies, I've suggested, are not themselves forms of stupidity so much as they are ways of organizing stupidity--of managing relationships that are already characterized by extremely unequal structures of imagination, which exist because of the existence of structural violence.”

“Power makes you lazy. Insofar as our earlier theoretical discussion of structural violence revealed anything, it was this: that while those in situations of power and privilege often feel it as a terrible burden of responsibility, in most ways, most of the time, power is all about what you don't have to worry about, don't have to know about, and don't have to do.”

“There is a whole school of thought that holds bureaucracy tends to expand according to a kind of perverse but inescapable inner logic. The argument runs as follows: if you create a bureaucratic structure to deal with some problem, that structure will invariably end up creating other problems that seem as if they, too, can only be solved by bureaucratic means. In universities, this is sometimes informally referred to as the "creating committees to deal with the problem of too many committees" problem.”