“Leadership does take work. And it should. If you aspire to be a leader, you ought to treat leadership as a craft, you ought to become a student of it, and you ought to work at it. And if you're not willing to work at it, well, you get what you give.” IfsGivingShouldWellsDoeLeaderStudentsWillingOughtTreatsCraftsAspire Author:Douglas Conant
“Most people that derail as leaders in the corporate world, it's not because they couldn't do the math and calculate return on investment properly. The issues are communication and understanding. All of what typically would've been called the 'soft stuff.' You have to be authentic. You have to be dialed into the soft stuff.” PeopleWorldStuffUnderstandingLeaderIssuesCommunicationReturnInvestmentMathCorporateCorporate WorldReturn On Investment Author:Douglas Conant
“Ultimately as a leader, you're evaluated on how you interact with people. If you do it well, you develop a reputation as effective leader. If you don't, you develop a reputation for being a highly ineffective leader.” PeopleIfsWellsLeaderReputation Author:Douglas Conant
“Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has the potential to become a high point or a low point in someone's day.” PeopleThinkingWayLeaderLowsConnectionsInteractionHigh PointsLow Points Author:Douglas Conant