“If you cultivate a relationship in a genuine, thoughtful way, people will be more inclined to want to help you even though they don't have to help you.” PeopleIfsWayWantHelpingGenuineThoughtful Author:Douglas Conant
“You can't talk your way out of something you behaved your way into. You have to behave your way out of it.” WayHealingConflictBehave Author:Douglas Conant
“Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has the potential to become a high point or a low point in someone's day.” PeopleThinkingWayLeaderLowsConnectionsInteractionHigh PointsLow Points Author:Douglas Conant