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Ellen Ullman

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“Meanwhile, the original programmers will have left, and their replacements -- believing they understand the code -- will make some truly spectacular errors, mistakes that will suddenly make everything completely stop working for a while. So that what had seemed to be a descending curve of bugs, a fall toward the ever-receding zero, will reveal itself as the shape of another equation altogether: a line of relentlessly rising, bug-counts climbing in an endless battle against infinity.”

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Book:The Bug
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“It is best to be the CEO; it is satisfactory to be an early employee, maybe the fifth or sixth or perhaps the tenth. Alternately, one may become an engineer devising precious algorithms in the cloisters of Google and its like. Otherwise, one becomes a mere employee. A coder of websites at Facebook is no one in particular. A manager at Microsoft is no one. A person (think woman) working in customer relations is a particular type of no one, banished to the bottom, as always, for having spoken directly to a non-technical human being. All these and others are ways for strivers to fall by the wayside — as the startup culture sees it — while their betters race ahead of them. Those left behind may see themselves as ordinary, even failures.”

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Book:Life in Code: A Personal History of Technology
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“I once worked on a project in which a software product originally written for UNIX was being redesigned and implemented on Windows NT. Most of the programming team consisted of programmers who had great facility with Windows and Microsoft Visual C++. In no time at all, it seemed, they had generated many screens full of windows and toolbars and dialogues, all with connections to networks and data sources, thousands and thousands of lines of code. But when the inevitable difficulties of debugging came, they seemed at sea. In the face of the usual weird and and unexplainable outcomes, they stood agog. It was left to the UNIX-trained programmers to fix things. The UNIX team members were accustomed to not knowing. Their view of programming as language-as-text gave them the patience to look slowly through the code. In the end, the overall 'productivity' of the system, the fact that it came into being at all, was not the handiwork of tools that sought to make programming seem easy, but the work of engineers who had no fear of 'hard.”

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Book:Life in Code: A Personal History of Technology
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“The corollary of constant change is ignorance. This is not often talked about: we computer experts barely know what we're doing. We're good at fussing and figuring out. We function well in a sea of unknowns. Our experience has only prepared us to deal with confusion. A programmer who denies this is probably lying, or else is densely unaware of himself.”

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Book:Close to the Machine: Technophilia and Its Discontents
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“The programmer, who needs clarity, who must talk all day to a machine that demands declarations, hunkers down into a low-grade annoyance. It is here that the stereotype of the programmer, sitting in a dim room, growling from behind Coke cans, has its origins. The disorder of the desk, the floor; the yellow Post-It notes everywhere; the whiteboards covered with scrawl: all this is the outward manifestation of the messiness of human thought. The messiness cannot go into the program; it piles up around the programmer.”

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Author:Ellen Ullman
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