“I think that many people have lost their sense of loyalty to their company. That's because very few companies remain loyal to their people. The old "job for life" condition disappeared 20 years ago - and nothing has replaced it.” PeopleThinkingLoyaltyLoyalReplaced Author:James A. Champy
“I think that people still naturally want to be part of a team and participate in the success and achievement of a group effort. So we tend to be enthusiastic and productive - and even loyal. I believe that there are very few people who purposefully try to undermine the efforts of their organization. When people do act against the objectives of a change initiative, it's often because they genuinely believe it's not the right thing for the company to do. You could argue that it's a form of misguided loyalty.” PeopleThinkingTryingBelieveI BelieveEffortTeamAchievementArguingLoyaltyRight ThingProductiveLoyalInitiativeEnthusiastic Author:James A. Champy
“I think that we can all learn from what smart companies are doing. My objective is to demonstrate what's possible, even during tough economic times. This is a period of great business dislocation, but that means it's also the time to try new things. This will be a challenge for existing companies. But the behaviors of smart companies can be learned.” ThinkingTryingMeanChallengesEconomicBehaviorSmartToughGreat Business Author:James A. Champy
“I used to believe that you could change the culture or behavior of a company. I still believe it's possible, but it is at least a five to ten year process, if you are successful at all. More recently, I have been attracted to the ideas of the behavioralist, Edgar Schein. Schein has argued that you cannot change the culture of a company, but you can use the culture of a company to create change. It's an interesting approach to overcoming resistance. And if you can change how a company does its work, you might eventually be able to change how its people think.” PeopleThinkingBelieveCultureInterestingSuccessfulBehaviorOvercomingI Still Believe Author:James A. Champy
“Most business leaders don't consider their own causality in the creation of problems. They fail to see that their company could have avoided breakdowns if they had acted differently. We tend to see problems as having been created by someone else or by the "economy". It's good to be a little introspective from time to time. Think about how your own behavior might have gotten your company into a problem, and how it may help to get you out.” ThinkingHelpingProblemLeaderEconomyFailingCreationBehaviorBreakdownIntrospective Author:James A. Champy
