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Joe Navarro

Joe Navarro Books

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“If you currently travel abroad or plan to in the future, make sure you understand the cultural convention of the country that you are visiting. Particularly with regard to greetings. If someone gives you a weak hand-shake, don't grimace. If anyone takes your arm, don't wince. If you are in the Middle East and a person wants to hold your hand, hold it. If you are a man visiting Russia, don't be surprised when your male host kisses your cheek, rather than hand. All of these greetings are as natural as way to express genuine sentiments as an American handshake. I am honored when an Arab or Asian man offers to take my hand because I know that it is a sign of high respect and trust. Accepting these cultural differences is the first step to better understanding and embracing diversity.”

“The majority of individuals view their surroundings with a minimal amount of observational effort. They are unaware of the rich tapestry of details that surrounds them, such as the subtle movement of a person's hand or foot that might betray his thoughts or intentions.”