“They discover that they are the only sure source of their own sense of safety and worth. That discovery is liberating. They stop blaming the world for how they feel and become responsible for their own serenity... Think of your pen as the power to define your worth. When you hold your pen, you get to author the terms.” InspirationalFeelingsResponsibleSerenityWorth Book:Crucial Conversations: Tools for Talking When Stakes are High Source: Crucial Conversations: Tools for Talking When Stakes are High