“Change is difficult and it takes time. It is hard for people to change their own behavior, much less that of others. Change programs normally address attitudes, ideas, and rewards. But the behaviors of people in organizations are also strongly shaped by habits, routines, and social norms. Real change requires new power relationships, new work routines and new habits, not just intent.” PeopleRealDifficultAttitudeHabitBehaviorProgramTake TimeNormIt Takes Time Author:Richard P. Rumelt
“A real strategy is a coherent mix of policy and action designed to overcome a significant challenge. So a sensible employee might indeed say that they have no idea what the organization's strategy is - because it seems to have none. Senior managers' so-called "strategies" are heavy with aspirations and goals, but light on how resources and strengths will be combined to achieve them.” RealActionGoalChallengesAchievePolicyOvercomingStrategySignificantAspirationEmployeeSensibleSenior Author:Richard P. Rumelt
“A real strategy is not bottom up because it deals with issues that require unexpected or unusual types action, especially of coordination among units.” RealActionStrategyBottomUnexpectedUnusual Author:Richard P. Rumelt