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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Book by Rick Brinkman · 1 quotes · Attack, Control, Ground

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All Attack Control Ground Aggressive Ammunition Assertive Attention Battle Bully Calm Capable Care Character Confidence Courage Critical Defend Done Esteem Halt

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst Quotes

“Or recall a time in your own past when you stood up to a bully. If you know people who know how to handle your Tank, imagine being those people and thinking or feeling whatever it is they feel or think that allows them to be more effective. Identify models of people who have the self-confidence, self-esteem, and self-control to deal calmly and professionally with pushy people. For example, imagine what it would feel like to be Clint Eastwood, saying, “Go ahead. Make my day.” Whichever of these methods you use, make it a mental habit to rehearse dealing with your Tank at least a few times, until you feel comfortable with the prospect of using it.”

Confidence Calm Esteem Control Bully Stand Up Pushy

Book:Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

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