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The Big Ones: How Natural Disasters Have Shaped Us and What We Can Do about Them

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Lucy Jones

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“We could write a completely new manual incorporating all our new policies and spelling out the emerging philosophy behind them. Or we could do away with the old manual and not just replace it. That way we would force people to make decisions based on common sense…We tried to write new rules. We really did. But at every turn we found ourselves wading into a swamp of minutiae.”

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“Over the next three or four months we simply collected all our procedures manuals…People would ask us from time to time when the new manuals would be ready. Eventually, some began to suspect that an update wasn’t going to appear and asked us why. Only then did we say aloud what we had been thinking: that we were trading written rules for common sense. And that is the system we have today, which is barely a system at all.”

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“Since intelligence is a demand-driven activity, like a service industry, it makes sense that while it may not form policy, it nevertheless should be in close touch with policymakers and political leaders to provide policy inputs when required, or to reorient priorities so that the intelligence provided remains relevant.”

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Book:The Unending Game: A Former R&AW Chief’s Insights into Espionage
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