“When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.”
Quote by Marshall B. Rosenberg
Author
Marshall B. Rosenberg
Marshall B. Rosenberg was a renowned psychologist known for his theory of Nonviolent Communication. His theory emphasizes the importance of listening and expressing needs to promote harmonious relationships. Rosenberg was born on October 6, 1934, and passed away on February 7, 2015. more
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