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Quote by Francois de La Rochefoucauld

Author

Francois de La Rochefoucauld
Francois de La Rochefoucauld

French author known for his wit and moral maxims. His works delve deeply into the flaws of human nature and the hypocrisy of society. more

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“There is no reason to believe that the people who staff the managerial and professional positions in our service institutions are any less qualified, any less competent or honest, or any less hard-working than the men who manage businesses. Conversely, there is no reason to believe that business managers, put in control of service institutions, would do better than the 'bureaucrats'. Indeed, we know that they immediately become bureaucrats themselves.”

“An institution which is financed by a budget - or which enjoys a monopoly which the customer cannot escape - is rewarded for what it deserves rather than what it earns. It is paid for 'good intentions' and 'programs'. It is paid for not alienating important constituents rather than satisfying any one group. It is misdirected by the way it is being paid into defining performance and results as what will produce the budget rather than as what will produce contribution.”

“Obviously we don't have 300 million people. We haven't got a big army. We don't have Hollywood. We're a medium small-sized country. We have to do what medium small-sized countries do, which-even though we're not smarter than other people-is to make ourselves seem to be smarter. We have to work harder and know more than other people.”