“Eliminate the cause of a mistake. Don't just clean it up.”
Quote by J. Willard Marriott
Author
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“It's more important to hire people with the right qualities than with specific experience.”
“Communicate. Listen to your customers, associates and competitors.”
“Customer needs may vary, but their bias for quality never does.”
“See and be seen. Get out of your office, walk around, make yourself visible and accessible.”
Source: Up from Slavery: Top Biography
“I could be myself. I'm very shy and awkward. I think the best thing is to embrace it.”
