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Quote by Bob Hayes

“With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.”

Quote by Bob Hayes

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Bob Hayes
Bob Hayes

Bob Hayes, a renowned Olympic athlete from the United States, was born on December 20, 1942, and passed away on September 18, 2002. He won gold medals in the 100 meters and 4x100 meters relay at the 1964 Tokyo Olympics, becoming a legendary figure in American track and field history. more

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