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Susan C. Young

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“Take the initiative with deliberate steps to be a polite person: 1. Say please when you are making a request or asking for help. 2. Say thank you when a person has said or done something kind or at your request. 3. Ask permission before borrowing something that’s not yours. 4. Hold doors open for the next person coming through. 5. Offer a helping hand before being asked. 6. Let the people exiting an elevator step out before you step in. 7. Be kind to people who are in service positions. 8. Keep your negative opinions close to your vest and out of earshot where your words might hurt or offend.”

“Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although you may already know what it takes to bridge the gap, simply knowing what to do is not enough.”

“Action is the key to creating the changes needed to propel you toward your chosen outcomes and help you achieve your relationship goals. How are you allocating your time, energy, and activities to ‘activate your awesome’ and contribute to making a positive first impression?”

“The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.”

“Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected.”

“Being proactive and intentional will enable you to create a positive experience for yourself and others.”

“Nice is a little word with a big meaning. How many times did your mother say, "Just be nice?" It's basic manners, yet in our negative world today people often neglect to extend random acts of kindness and simple acts of courtesy.”