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Quote by Douglas Stone

“Saying “I’d like you to pay more attention to me” is more likely to produce a conversation (and a satisfying outcome) than “Is it impossible for you to focus on me just once?” Because instead of hearing the underlying feeling or request, the other person focuses on the sarcasm and the attack. Instead of hearing that you feel lonely, they hear that you think they are thoughtless. The real message doesn’t get through, because they are distracted by the need to defend themselves.”

Quote by Douglas Stone

Work

Difficult Conversations: How to Discuss What Matters Most

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Author

Douglas Stone

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