“One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?”
Quote by Jeffrey Gitomer
Work
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
The book delves into the concept that customer loyalty is a valuable asset for businesses, providing actionable insights and techniques to enhance customer retention and encourage positive word-of-mouth. more
Author
Jeffrey Gitomer
Jeffrey Gitomer is an American author, speaker, and sales training expert. He is best known for his best-selling book 'The Art of Selling,' which has become a classic in the sales field. Gitomer's works cover a range of topics including sales, customer service, and leadership, and his books and training courses are widely popular worldwide. more
You May Also Like
“Get an education because no one can take that away from you.”
“I think if you're Red Sox, well, it's something you're born with, and affection you have.”
Source: Etty: The Letters and Diaries of Etty Hillesum, 1941-1943
Source: Holiness: The Heart God Purifies
Source: One Up On Wall Street: How To Use What You Already Know To Make Money In
“Avoid hot stocks in hot industries.”
Source: Beating the Street
“I spend about fifteen minutes a year on economic analysis.”
Source: Missionary Messages: For a Church that Needs to Hear