“Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.”
Quote by Marshall Field
Author
Marshall Field
Marshall Field was an American businessman who founded Marshall Field & Company, one of the most prominent department stores in the United States. Born on August 18, 1834, and passing away on January 16, 1906, Field is celebrated for his entrepreneurial spirit and his role in revolutionizing the retail industry. more