“People work in the system. Management creates the system”
Quote by W. Edwards Deming
Author
W. Edwards Deming
W. Edwards Deming was a renowned statistician and management consultant, best known for his contributions to quality management theory. He worked for the United States Navy during World War II and later promoted the concept of statistical process control (SPC). Deming's theories and methods had a profound impact on the manufacturing industries in Japan and other countries, widely regarded as a key factor in Japan's economic miracle. more
You May Also Like
“The biggest enemy of management is indifference. It's when people don't give a damn”
“If you wish to find, you must search. Rarely does a good idea interrupt you”
“In difficult circumstances, teams either separate or come closer together, it's as simple as that”
“Training and development: The best development programmes change the way people see themselves”
“Nothing beats standing in the middle of the action, with all the data I need at my fingertips”
“Measure what is important, don't make important what you can measure”
“If there is no worker involvement, there is no quality system”
Source: Human Work