“It is not enough to just do your best or work hard; You must know what to work on.”
Filter quotes by topic
Famous W. Edwards Deming Quotes
“Confusing common causes with special causes will only make things worse.”
“Does experience help? NO! Not if we are doing the wrong things.”
“Defects are not free. Somebody makes them, and gets paid for making them.”
Source: The Essential Deming: Leadership Principles from the Father of Quality
“Quality comes not from inspection, but from improvement of the production process.”
Source: The Essential Deming: Leadership Principles from the Father of Quality
“You cannot inspect quality into the product; it is already there.”
“A man who knows not his limitations is of no use to anyone.”
“People care more for themselves when they contribute to the system.”
“People learn in different ways: reading, listening, pictures, watching.”
“Plants don't close from poor workmanship, but from poor management.”
“The customer invents nothing. New products and new services come from the producer.”
“Stamping out fires is a lot of fun, but it is only putting things back the way they were.”
“The individual has been crushed by our style of management today.”
“Nobody should try to use data unless he has collected data.”
“Management's job is to know which systems are stable and which are not.”
“Management of outcomes may not be any more than a skill. It does not require knowledge.”
“3% of the problems have figures, 97% of the problems do not.”