Quotessence
Home / Books / The Essential Deming: Leadership Principles from the Father of Quality

The Essential Deming: Leadership Principles from the Father of Quality

Book by W. Edwards Deming · 10 quotes · Management, Quality, People

Filter quotes by topic

The Essential Deming: Leadership Principles from the Father of Quality Quotes

“Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force”

“Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.”