“Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force”
Quote by W. Edwards Deming
Work
The Essential Deming: Leadership Principles from the Father of Quality
The Essential Deming is a compilation of key insights from the works of W. Edwards Deming, focusing on his leadership principles that have had a profound impact on quality management and organizational effectiveness. The book is designed to be accessible to both professionals and students, providing a clear understanding of Deming's philosophy and its application in various industries. more
Author
W. Edwards Deming
W. Edwards Deming was a renowned statistician and management consultant, best known for his contributions to quality management theory. He worked for the United States Navy during World War II and later promoted the concept of statistical process control (SPC). Deming's theories and methods had a profound impact on the manufacturing industries in Japan and other countries, widely regarded as a key factor in Japan's economic miracle. more