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Famous W. Edwards Deming Quotes
“The customer invents nothing. New products and new services come from the producer.”
“Everyone is a customer for somebody, or a supplier to somebody.”
“The job can't be finished only improved to please the customer.”
“The customer is the most important part of the production line.”
“Innovation comes from the producer - not from the customer.”
Source: The Essential Deming: Leadership Principles from the Father of Quality