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Famous W. Edwards Deming Quotes
“Quality comes not from inspection, but from improvement of the production process.”
“You cannot inspect quality into the product; it is already there.”
“Understanding variation is the key to success in quality and business.”
“The job can't be finished only improved to please the customer.”
“Rational behavior requires theory. Reactive behavior requires only reflex action.”
“Quality begins with the intent, which is fixed by management.”
“The result of long-term relationships is better and better quality, and lower and lower costs.”
“When a system is stable, telling the worker about mistakes is only tampering.”
“If you do not know how to ask the right question, you discover nothing.”
“Mere allocation of huge sums of money for quality will not bring quality.”